At GLOBAILINK COMMERCE PTE. LTD., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from Cokene.com.
1. Information We Collect
We collect personal information when you:
- Place an order or make a purchase
- Create an account with us
- Subscribe to our newsletter
- Contact customer support
- Interact with our website (e.g., cookies, IP addresses)
The types of personal information we collect may include:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (processed through secure third-party payment providers)
- Order history
- Demographic information (e.g., age, gender)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, or services
- Improve our website and customer experience
- Send promotional and marketing communications (if you have opted in)
- Respond to inquiries and customer service requests
- Prevent fraud and ensure the security of our website
- Comply with legal obligations
3. How We Protect Your Information
We take appropriate security measures to protect your personal information. We use encryption technology, secure servers, and other advanced measures to safeguard your data from unauthorized access, alteration, or disclosure.
However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties who assist us in operating our website, processing payments, and delivering your orders, including:
- Payment processors
- Shipping and delivery companies
- Email service providers
- Marketing and advertising partners
These third parties are only allowed to use your data for the purposes of providing services to us and are required to maintain the confidentiality of your information.
We may also disclose your personal information if required by law or if we believe it is necessary to protect our rights, comply with legal obligations, or respond to legal requests.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and provide personalized content.
You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use some features of our website.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also request to opt out of receiving promotional emails or other communications from us at any time. To do so, please contact us at [email protected].
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
