Welcome to Cokene.com, owned and operated by GLOBAILINK COMMERCE PTE. LTD. These Terms of Service (“Terms”) govern your use of our website and the services we offer, including the sale of women’s clothing and related products. By accessing or using our website, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By accessing or using Cokene.com (“Site”), you agree to abide by these Terms and any applicable laws or regulations. If you do not agree to these Terms, please do not use our Site.
2. Product Information and Availability
We strive to provide accurate and up-to-date product information. However, we do not guarantee the accuracy, completeness, or timeliness of any product descriptions, pricing, or availability. All products are subject to availability, and we reserve the right to limit quantities or refuse any order.
3. Account Creation and Security
To place an order or use certain features on our Site, you may be required to create an account. You agree to provide accurate and complete information when registering, and to update your account information as necessary. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized access to your account.
4. Order Processing and Payment
When you place an order on Cokene.com, you are offering to purchase the products in your cart, subject to availability and our acceptance. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, errors in pricing or product description, or suspicion of fraudulent activity.
All payments are processed securely through our third-party payment providers. You agree to provide accurate billing information and authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.
5. Pricing and Taxes
Prices displayed on our Site are in the currency specified and may be subject to change. We make every effort to ensure pricing is accurate, but errors may occur. In the event of a pricing error, we will notify you and offer you the option to cancel or adjust your order. All applicable taxes, duties, and shipping fees are your responsibility and will be added to your order at checkout.
6. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on the shipping method and destination. You are responsible for providing accurate shipping information to ensure successful delivery. We are not liable for any delays, lost shipments, or incorrect addresses provided during checkout.
7. Returns and Refunds
We accept returns within [insert number] days of delivery, provided the items are unworn, unwashed, and in their original condition with tags attached. To initiate a return, please contact our customer support team at [email protected].
Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping fees are non-refundable, and the customer is responsible for return shipping costs.
8. Intellectual Property
All content on Cokene.com, including but not limited to text, images, logos, graphics, and designs, is the property of GLOBAILINK COMMERCE PTE. LTD. and is protected by copyright laws. You may not use, reproduce, or distribute any content from our Site without our express permission.
9. User Conduct
You agree not to use our Site for any unlawful or prohibited purpose, including but not limited to:
- Violating any applicable laws or regulations
- Transmitting harmful, offensive, or defamatory content
- Engaging in fraudulent or deceptive activities
- Attempting to gain unauthorized access to our Site or other users’ accounts
We reserve the right to suspend or terminate your account if we believe you have violated these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, GLOBAILINK COMMERCE PTE. LTD. shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Site or products. Our total liability will be limited to the amount paid by you for the product in question.
11. Indemnification
You agree to indemnify and hold harmless GLOBAILINK COMMERCE PTE. LTD., its affiliates, employees, and agents from any claims, damages, or losses arising out of your violation of these Terms or your use of our Site.
12. Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you consent to the collection and use of your data as described in our Privacy Policy.
13. Modifications to Terms
We reserve the right to modify or update these Terms at any time.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction where GLOBAILINK COMMERCE PTE. LTD. operates, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in the applicable jurisdiction.
